No point in continuing if this is my first experience, until resolved - have plenty of other TW games to play!!Ĥ. Buy the game, download it, and play instantly MacGameStore Return Policy. I'm having a similar problem to rockwaves101 ( ) in that on loading up the Prologue I'm getting shards of colour and lag instead of play. Since MacGameStore sells only digital Mac games, there is no shipping to worry about. 2K A Total War Saga: Thrones of BritanniaĢ.846 A Total War Saga: Fall of the Samurai.Need help?Ĭontact us at for questions related to refunds and returns. We don’t guarantee that we will receive your returned item. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you’ve done all of this and you still have not received your refund yet, please contact us at. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Go to your EA Account and Billing Settings. Check the status of your return in your Order History on the order summary page. If you have games that qualify for a refund, you can complete and submit the refund request form. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. You’ll be able to see if your games are eligible for the Great Game Guarantee. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery.Any item not in its original condition, is damaged or missing parts for reasons not due to our error.CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. The definition of cashback states that its literally a cash rebate, but where does this money come from It comes from promotional deals between third-party.There are certain situations where only partial refunds are granted: We are sorry you had trouble with our support system, but that whole service has changed now since 2016. Please do not send your purchase back to the manufacturer. Reply from MacGameStore This does not sound like something that happened, as all purchases for Steam games are either given a steam key, or refunded (in the case a back-order could not be fulfilled by the publisher). These remedies are your exclusive remedies for any breach of warranty. Their average order value is 20 with a 7. (b) refund the entire retail license fee for the Software and Related Materials. If you want to focus on Mac-only gamers, this is a great affiliate program to consider joining. They are the leading Mac-only distributor of digital download games with over one million Mac games sold. To complete your return, we require a receipt or proof of purchase. Just as the name suggests, the MacGameStore specializes in selling games for the Mac. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Our refund and returns policy lasts 30 days.
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